Delivery FAQ's

How is a Payment made?

You may wish to use our Payment processors Credit / debit Card, PayPal. We are also flexible in accepting old fashion Bank to Bank transfer (contact us at contact.alerohbeauty@gmail.com for details).

For deliveries outside the UK, customers are solely responsible for delivery and custom clearance and any other related cost. Please email us contact.alerohbeauty@gmail.com for details.

When do I get my Delivery?

All UK deliveries are through Royal mail. Please note that standard and express delivery may take longer to deliver at holiday and peak times of the year. please enquire before placing your order. Please read our information on our website homepage for time frame.

Please allow  15-20 days for rest of the world deliveries.

How can I contact you?

E-mail us on contact.alerohbeauty@gmail.com. Alternatively click on the contact form where you will be able to submit your query and comments. A member of our online team will respond as soon as possible.

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